Tickets
Channel-based tickets with the whole staff workflow.
- Ticket channels with transcripts
- Auto-close after inactivity
- Staff claiming, plus quotas on Premium
- Category routing
- Survives bot restarts
Quotas, SLAs and grading are Premium
Everything Heimdall does: moderation, tickets, modmail, Minecraft, Tebex and a real-time web dashboard. Plus Odin AI, if you want it.
Every core plugin is free for any server size · Premium lifts the limits
Tickets, modmail, suggestions and more.
Channel-based tickets with the whole staff workflow.
Quotas, SLAs and grading are Premium
Support by DM, routed to the right staff.
Members suggest things, everyone votes and staff decide.
Multi-question forms for staff recruitment and more.
The best messages, picked by reactions.
Panels where members pick their own roles.
Automod, infractions and logging.
Automatic filtering with regex pattern matching.
Points-based infractions that decay and escalate.
The core commands your staff use every day.
A record of what happens across your server.
Control attachments and media links channel by channel.
Minecraft, Tebex, PlanetSide 2 and AI.
Full Minecraft integration with a companion plugin.
Run your Tebex store from Discord commands.
The store-admin suite is Premium
Character linking and outfit management for PS2 communities.
Turns voice channel audio into text.
Hosted transcription is Premium
AI help built into several plugins.
Temp voice, welcome messages, tags and more.
Join to create a voice channel. It tidies itself away.
Welcome and goodbye messages in your own words.
Reusable snippets of text with autocomplete.
Personal and server reminders, in plain words.
Games to play and a server economy.
Translates messages on request, or automatically in multilingual channels, using DeepL.
The real-time web dashboard.
24 pages that update in real time.
Each staff member lays it out their way.
Role-based permissions with three states.
Four steps to get a new server going.
The optional AI add-on.
Understands context, not just keywords, so it catches harassment, threats and spam that regex rules miss.
Checks images for NSFW content, scam screenshots, fake giveaways and phishing links hidden in pictures.
When a ticket opens, it drafts a reply from your server's knowledgebase. Staff check it before it goes.
Summarises any modmail thread in one click and spots conversations that need care.
Answers members' questions from your knowledgebase, rules and uploaded documents.
Custom AI personas for particular channels: lore guides, support helpers, onboarding bots and more.
Every core plugin is free for any server size, and there's no card to enter. A 4‑step wizard handles setup, and your mod team logs in with Discord.
Opens bot.bifrost.gg in a new tab. Questions first? Ask us in the support Discord (opens in a new tab) or read the docs (opens in a new tab).